Projects and Clients

Track record - Over the past 10 years we have covered a range of projects including:-

• Senior management team development programme in a NE local authority using Action Learning;
• Project management skills training for managers in a NE council;
• Political skills training for managers in a NE council
• Customer care, advanced customer care, and supervisory management in local authorities in the SE and NW and a debt recovery service;
• Team health checks and repair clinics in the public, private and voluntary sectors;
• Conflict resolution training in NE NHS trusts, debt recovery service and N E Local Authorities
• Influencing skills training for professional teams in a major international construction company
• Tender evaluation for a consortium of 4 NE Primary Care Trusts
• Train the Trainer and Instructor skills training for managers and employees in chemical processing and military communication organisations
• Presentation skills training including community and public engagement within Local Authorities for members and officers
• Personal coaching for managers in Local Government, chemical process industries, utilities companies and charities
• Facilitation skills training for quality improvement teams in a packaging company and a timber importer
• Employee representative training for private sector companies in medical supplies, consumer electronics, civil engineering and telecommunications, a sector skills council, an international airline, national and international charities
• Institute of Leadership and Management accredited First Line Management Award for private sector companies
• Public consultation in a NE community and training for the community group itself
• Strategic planning workshops in a Yorkshire authority
• Facilitating an improvement plan development workshop in a Tees Valley local authority
• Helping staff handle change in a Lincolnshire authority
• Helping managers lead change in a fine chemicals plant
• Helping individual professionals deal with self-esteem issues, fairness at work, conflict and career development
• Recruitment, psychometric testing and assessment centres in the public, private and voluntary sectors
• Conducting a skills audit for a team involved in tackling social exclusion issues in the NE, and for a North-East Wildlife Trust
• Helping a NE authority review the customer service interface with its private sector business partner
• Equality and diversity training for employees and managers in several NE and SE local authorities, a primary care trust and a charitable development trust
• Providing external guidance to local authority racial harassment investigations
• Bullying and harassment training for an international human welfare charity, defence estate personnel in Germany and the British Embassy in Paris
• Preparing a private sector recruitment agency for IiP assessment and helping managers in the same agency gain deeper understanding of employment law issues and fairness at work
• Mediation skills training for a high street fashion retailer
• Evaluating the effectiveness of a Teenage Pregnancy Strategy Unit over a five year period
• General HR courses (recruitment, appraisal etc) for managers and employees in local government, chemical, and process industries
• Maintaining a community environmental play scheme
• Participating in the selection and recruitment of a community project worker
• Producing a Durham Heritage Coast environmental education resource for teachers
• Arranging the annual dinner for the local branch of a professional body
• Organising the promotion, organisation, and administration of a best practice award scheme for Human Resources in the Tees Valley
• Managing evening learning events for a professional body on a range of subjects, including branding, IiP, and organisational change
• Organising and leading a development weekend for the local branch committee of a professional body
• Cultural Awareness training in a NE Local Authority, a Community Partnership, and a Tenants Board
• Tailored skills training for a Tenants Board in the NE
• Delivering a monitoring and performance framework to 6 Anti-social behaviour projects in a City Council and carrying out an evaluation of the cross cutting approach in tackling anti-social behaviour
• Using learning organisation concepts to help a local authority benefits department develop its management team and significantly improve service performance (IRRV Award Finalists 2005).
• Time management training for an architectural practice and Local Authorities
• Bespoke HR advice and guidance for a sustainable energy engineering company, charitable trust and SME's in the NE, including contracts, redundancy handling and development of staff handbooks
• Assisting a local environmental impact and ecology company gain Open College Network accreditation and develop a bespoke venomous snakes accredited training course
• Developing a practical environmental policy for a small construction company to assist in gaining public sector contracts
• Helping a small local pet shop develop a series of practical workshops and education pack to be used in schools
• Lecturing on Leadership, Change Management, Entrepreneurship, Equality & Diversity, Employee Engagement, Learning & Development, Mentoring, Performance Management and Positive Psychology in higher education to Masters level.
• External investigation and review of disciplinary processes in large public and private sector organisations
• Discipline, grievance, and redundancy handling in the private sector for SME's, including preparation for a successful employment tribunal
• Interpreting personality profiles (16PF) for trainee test users

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Pet&r is a trading style of Pet&r LLP, a Limited Liability Partnership registered in England and Wales Reg. Number OC362388