Translate this page:

Pet&r - Personnel, Equality, Training & Recruitment

Monthly E-Newsletter


Accredited courses

Pet&r LLP is an Institute of Leadership & Management Accredited Centre. ILM is a professional management institute supporting managers at all levels. ILM aims to be foremost in the promotion of management excellence and development, and enhance the professional recognition of ILM members.

We are able to offer the following courses leading to ILM certification:

Level 2 Award in Introduction to Mentoring Skills

This course is designed to equip team leaders and aspiring first time managers with the skills and knowledge to understand and undertake effective mentoring to aid their own personal development. The course consists of 2 compulsory units: Understanding mentoring and Developing mentoring skills. Assessment is by a written assignment plus a diary of mentoring activities.

Level 2 Award in Leadership and Team Skills

This course is designed for those either just starting or intending to start their first position as a team leader. The course consists of 3 units: Developing yourself as a team leader, Workplace communication and Improving the performance of the work team. Due to the unitised nature of the course alternative units can be used to those given. Assessment is by short answer questions or workbased assignments.

Level 2 Certificate in Leadership and Team Skills

This course is designed for those either just starting or intending to start their first position as a team leader. The course consists of 11 units: Developing yourself as a team leader, Workplace communication and Improving the performance of the work team, Developing the work team, Understanding effective team working, Leading your work team, Induction and coaching in the workplace, Planning and monitoring work, Managing yourself, Using information to solve problems and Understanding change in the workplace. Due to the unitised nature of the course alternative units can be used to those given. Assessment is by short answer questions or workbased assignments.

Level 3 Award in Coaching

This course is for those under taking or planning to undertake a coaching role within their organisation or team. It consists of 3 units: Understanding good practice in workplace coaching, Reflecting on workplace coaching skills and Undertaking coaching in the workplace. Assessment is via workbased assignment, coaching diary and supervised coaching sessions.

Level 3 Award in Leadership and Management

This course is designed for those either just starting or intending to start their first position as a first line manager. The course consists of 3 units: Understanding leadership, Understanding the communication process in the workplace and Leading and motivating a team effectively. Due to the unitised nature of the course alternative units can be used to those given. Assessment is by workbased assignments.

Level 3 Certificate in Leadership and Management

This course is designed for those either just starting or intending to start their first position as a first line manager. The course consists of 8 units: Understanding leadership, Understanding the communication process in the workplace, Understand how to establish an effective team, Leading and motivating a team effectively, Understanding discipline, Understanding training and coaching in the workplace, Understanding performance management and Managing workplace projects. Due to the unitised nature of the course alternative units can be used to those given. Assessment is by workbased assignments.

Level 4 Award in Equality and Diversity

This course is designed for those middle managers who want to know more about, or have responsibility for Equality and Diversity in their organisation or team. It consists of 1 unit Managing Equality and Diversity in own area and assessment is by a workbased assignment.

Level 4 Award in Leadership and Management

This course is designed for those either just starting or intending to start their first position as a middle manager. The course consists of 2 units: Developing your leadership style and Motivating people in the workplace. Due to the unitised nature of the course alternative units can be used to those given. Assessment is by workbased assignments.

Level 4 Certificate in Leadership and Management

This course is designed for those either just starting or intending to start their first position as a middle manager. The course consists of 5 units: Developing your leadership style, Motivating people in the workplace, Management communication, Developing individual mental toughness and Planning and leading a complex team activitiy. Due to the unitised nature of the course alternative units can be used to those given. Assessment is by workbased assignments.

Level 5 Award in Leadership and Management

This course is designed for practising middle managers to help them develop their skills and experience, improve performance and prepare for senior management responsibilities. The course consists of 2 units: Becoming an effective leader and Developing and leading teams to achieve organisational goals and objectives. Due to the unitised nature of the course alternative units can be used to those given here. Assessment is by work based assignment or reflective review.

Level 5 Certificate in Leadership and Management

This course is designed for practising middle managers to help them develop their skills and experience, improve performance and prepare for senior management responsibilities. The course consists of 4 units: Becoming an effective leader, Developing and leading teams to achieve organisational goals and objectives, Leading innovation and change and Making professional presentations. Due to the unitised nature of the course alternative units can be used to those given here. Assessment is by work based assignment or reflective review.

We can also provide the following courses endorsed by ILM:

Train the Trainer

One of a manager's most important functions is the development and training of the team. Sometimes this is done directly by the manager, at other times it is carried out by others, but the manager still has a significant role to play. This three day intensive and practical workshop is designed to develop managers' skills in training their staff and covers all aspects of the process from identifying needs, through development of materials and delivery of instruction, presentations, and group activities, to evaluation.

Supervisory Skills for New Supervisors

This two-day workshop is aimed at supervisors with responsibility for employees. It explores the role of the manager supervisor and the links between the team and the organisation. This session helps supervisors to identify their own leadership style and ways in which they can develop by learning from others. We will also look at other aspects of leadership, tailored to meet the needs / status of the participants.

Managing the Customer Interface

This 1.5 day workshop is aimed at managers and supervisors throughout the organisation and has been designed to ensure that every employee works in such a way as to add value for the customer and enable continuous improvement. Without customers an organisation cannot exist. But customers change as do their needs. To continue to satisfy their needs, the organisation must adapt, improve, and grow. It must also pay particular attention to its employees at all levels - not just those who deal directly with the customer.

Managing and Resolving Conflict

The aim of this course is to enable frontline staff to recognise different aspects of conflict that they may encounter and to be able to understand and be aware of the different methods of resolving such conflicts. The course will focus on non-physical intervention techniques on managing and de-escalating potentially violent incidents within the work environment.

Leading People Through Change

This 1.5 day programme addresses the issues and problems surrounding change and its impact on people. We will look at the ways in which you can manage your people to achieve the change most effectively, and reduce any negative impact on them (and on yourself!). We will also consider the tools and techniques for stimulating and achieving continuous improvement, and how to encourage creativity and innovation in team members.

Handling People Performance Problems

This 1.5 day programme explores the difficulty in balancing the need to set and maintain standards of behaviour required by the organisation with the individual rights of employees. We will look at difficult situations such as absence and poor performance, as well as broader principles such as rights and responsibilities, dignity at work, harassment and bullying.

Calendar

<<January 2018>>
MonTueWedThuFriSatSun
1234567
891011121314
15161718192021
22232425262728
293031
C2E - Assured Iso 9001 Registered firm

Pet&r is a trading style of Pet&r LLP, a Limited Liability Partnership registered in England and Wales Reg. Number OC362388